• Privacy Policy
• Terms & Conditions
• Refund & Cancellation Policy
• Health Disclaimer

We want you to know exactly where you stand before you pay anything. This policy covers everything you can pay for on this site.

The Quit Mastery webinar sold on its own (₹449) has a 48-hour money-back guarantee, explained below. The rest of this policy covers the 1:1 quit call and the older Pay later and Pay now options, which are only available if you booked them. Where a payment has been made and no guarantee applies, it is non-refundable, with the limited exceptions in section 4.

Make Quitting Enjoyable (you choose the amount, from ₹172)

• You choose what to pay at checkout. The minimum is ₹172. The amount you choose is the price you pay, and the same access applies at every amount.
• You get the tracker web page and the recorded Quit Mastery webinar the moment you pay. Because this digital content is available straight away, the payment is non-refundable, whether or not you finish the ten exercises, quit, or smoke again later.
• This is a one-time payment. There is no subscription and nothing to cancel.
• The 48-hour money-back guarantee below applies to the webinar bought on its own for ₹449. It does not apply to Make Quitting Enjoyable, even though this offer includes the recorded webinar.
• Payment mistakes are always covered. See section 4.

Quit Mastery webinar sold on its own (₹449)

• The recorded webinar is covered by a 48-hour money-back guarantee. To claim it you need to have watched the full webinar and completed the write-down exercises, and to tell us within 48 hours of purchase that you still want to smoke.
• The exact steps and conditions are in section 4A of the Health Disclaimer. We reply within 2 working days and approved refunds go back to your original payment method through Razorpay, usually within 5 to 7 working days.
• One claim per purchase. The guarantee covers the webinar only and is not a guarantee that you will quit or stay quit.
• After the 48 hours, or if the conditions are not met, the webinar payment is non-refundable apart from the payment-mistake cases in section 4.

1. Pay later (₹2,999 on day 10), older option

• You pay only if you tell us on day 10 that you have quit. This is your own honest declaration.
• If you have not quit, you owe nothing, and there is nothing to refund.
• If you tell us you have quit and pay ₹2,999, the payment is non-refundable. This includes the case where you start smoking or using nicotine again later. Your payment buys permanent access to the Long-Term Quit Framework, which we deliver to you in full the moment you pay.

2. Pay now (₹749 up front), older option

The ₹749 payment gives you the call, the 9-day protocol and immediate access to the Long-Term Quit Protocol. Because this digital content is available to you the moment you pay, the payment is non-refundable, whether or not you attend the webinar and whether or not you quit.

3. Cancelling or rescheduling

• Make Quitting Enjoyable: it is a one-time payment, so there is nothing to cancel.
• Pay later: you can cancel at any time before day 10 by emailing us. You will owe nothing.
• Live webinar slot: if you booked a live slot and cannot attend, email us before it starts and we will try to move you to another one. The recorded Quit Mastery webinar can be watched any time.
• If we cancel or reschedule a webinar you booked, we will offer you another slot. If we cannot give you the programme you paid for, we will refund what you paid.

4. When we will refund you

The non-refundable rule does not apply to payment mistakes. We will refund you in full if:

• you were charged twice, or charged an amount different from the amount you chose or the price shown;
• money left your account but your payment failed or did not show up as paid with us, and we cannot give you access;
• someone paid using your account or payment method without your permission, and you tell us promptly;
• we cannot provide the service you paid for; or
• you buy the Quit Mastery webinar and your claim meets the conditions of its money-back guarantee.

5. How to ask and how long it takes

Email aditya@thequitnic.com from the address you signed up with. Tell us your name, phone number, the date and amount of the payment, and the Razorpay payment ID or order ID if you have it. We will reply within 2 working days. Approved refunds go back to your original payment method through Razorpay, usually within 5 to 7 working days, though your bank may take longer to show it.

6. Your consumer rights

This policy does not take away any right you have under Indian consumer law that cannot be excluded. If you are unhappy with how we handle your request, you can also raise it through the National Consumer Helpline or your consumer commission.

7. Contact

Questions about a payment or this policy: aditya@thequitnic.com